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Rex St. John
Sep 2010Volkswagendashboard

Volkswagen MBO

Extending the dashboard Volkswagen uses to allocate specifically configured cars across its national dealer network.

Numbers

3
Team size
1 month
Build time

Problem

Volkswagen allocates specifically configured cars to a nationwide dealer network through an internal tool, and the set of configurable variables had outgrown the dashboard that managed them.

Solution

Extended the MBO dashboard to cover the new vehicle capabilities and variables.

Analysis

A one-month engagement on an internal tool used daily by specialists is a case where the instinct to simplify is wrong. Density is the feature. The users are not visitors, they are operators, and every control you hide to make it look cleaner is a step you have added to their day.

Photos

  • The MBO allocation dashboard, a dense dark interface of configuration variables and allocation controls
    An allocation tool. Dense on purpose — the people using it do so all day and know exactly what every field means.
dashboard